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Vehicle diagnostics

Vehicle diagnostics

Important Information - Change in ODIS Service Licenses: With the release of ODIS Service 25.1.0 on August 11, 2025, ODIS Service will support both device-bound and user-bound licenses. Consequently, ordering device-bound ODIS Service licenses in erWin will no longer be possible from this date.

The domain name for erWin has changed. Further information can be found here.

During the time between and between and (UTC-0) erWin is not available due to maintenance work/ system modifications.

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erWin helps you with the diagnosis of vehicles using the necessary software and data. You will receive detailed instructions on how a vehicle must be repaired.



Password security
 

The password policy of the Volkswagen Group has been adjusted and is valid for all applications, such as Offboard Diagnostic Information System and GeKo.

Please note that the replacement of the dealer portal with the Group Retail Portal is currently in the transition phase. The procedure for changing your password will differ depending on when your Global User ID was generated.

Proceed as follows to be able to change your password every 90 days: